NBN Gateway – Issue with time limited access requests

The technical team has discovered an issue in the NBN Gateway 5, which relates to time limited access requests. 


The NBN Gateway supports two different access levels and users can request enhanced access to data. Dataset administrators can time limit access grants and data users can request enhanced access for a limited time. Once the time limit passed, the access would be automatically revoked.

Unfortunately, due to a bug in the system, the expiry date was being recorded incorrectly. This has been visible to all end users and dataset administrators in lists of granted access, but the problem remains that the expiry dates were incorrectly stored and applied.  We are unfortunately unable to recover the originally submitted dates.

This issue affects a number of requests and will take some time to correct. We are however pleased to report that the bug has now been fixed and tested.

We will be contacting affected dataset administrators shortly with a list of time limited access grants that they have applied and will work with them to ensure their intentions are correctly applied to the system.

We wish to apologise for the issues this will cause and would like to assure you that we are working to resolve things as soon as possible.

If you have any queries please do not hesitate to get in touch with us at access@nbn.org.uk


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