The NBN Trust should invest in a National and Regional Hub professional development programme to build rapport, to encourage common ways of working and to grow collective capacity through developing the skills and capabilities of everyone involved.

The NBN Trust should focus on team building for UK, National and Regional Hub staff and volunteers, using an annual conference and digital collaboration tools to encourage a sense of One Team across the whole network.

All staff should receive training in Agile working to support the ongoing development of the NBN Atlas, and in species taxonomy/identification and leadership to have at least basic skills in each of these. Thereafter, a continuing professional development programme should be offered, with NBN Trust becoming an accredited ‘Investor in People’ (or equivalent).

Where feasible, the NBN Trust should make available collaboration tools and learning resources to all affiliated partners to build capability and capacity across the entire network.