All of the NBN Trust team members work remotely, but there are a number of ways you can get in touch:

By phone –  0115 850 0177

Notice: We are in the process of changing our telecoms provider, which could result in occasional disruption to our main telephone line during the first few weeks of April 2026. If you experience any difficulty reaching us by phone, please contact us via email instead.

By email   – support@nbn.org.uk Please use email for all written correspondence.

For individual contacts please use the staff pages

Registered address

27 Old Gloucester St, Holborn, London WC1N 3AX

Our registered address has a forwarding service for essential mail, but please help us keep this to a minimum and use email for all written correspondence.